Zendesk help desk spotlight
Read up on the Zendesk customer support platform including top features, integrations, and some helpful tips!
Bearpaw case study: 100% customer support for 2x seasonal ticket spikes
See how Bearpaw works with Influx to handle 2x seasonal spikes for email, live chat, and voice with 91% CSAT.
Customer feedback loop 101
A successful feedback loop takes user feedback and makes revisions for a better customer experience. Learn the five stages!
5 ways to increase customer lifetime value
Encourage long-lasting relationships with customers by calculating customer lifetime value and using these tips to improve CX.
Tips for a successful interview from our HR team
Be fully prepared to nail your Influx interview with these tips from our Human Resources team!
Manly Bands case study: 24/7 support and sales, two-minute live chat response times
Influx delivers 24/7 support and sales with 5 minute response times for this eCommerce business running on Shopify.
Gorgias help desk spotlight
Everything you need to know about the Gorgias help desk including features, benefits, and helpful hacks!
What is help desk support?
Having support managing your help desk is essential for any business to be able to provide great customer service. Find out more about help desk support!
5 tips to motivate your team during the holidays
Avoid the holiday slump with these 5 tips to keep your team in a productive workflow!
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