Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT
How a follow-the-sun model is the future of delivering top tier CX.
Two examples of AI agent management working
AI agent management improves resolution rate and CSAT for AI agents, reducing the workload for a human support team while freeing up time for the support team manager.
The perfect service partner at $1M, $10M and $100M in annual revenue
How to leverage CX outsourcing intelligently
Bearworks Review: Salesfloor and Parallel Dialer for Sales Teams
Bearworks Review - How to onboard & optimize sales teams successfully.
Linktree partnered with Influx.com to make CX simple and fast with 93% CSAT for 2.8 million subscribers
How an on-demand CX operation supported a $1.3 billion tech juggernaut
Six brands, one streamlined customer service solution
See how JS Group partnered with Influx for a multi-brand customer service solution.
Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support
See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.
Asana Rebel case study: 100% customer support in 6 languages across 7 platforms
See how Asana Rebel handled 8x growth in 2020 while continuing to deliver multi-language, multi-channel customer support with Influx.
Clipboard Health's app hits unicorn status with Influx.com providing an elastic, 24/7 operational layer
See how Influx.com scaled to resolve 10,000 calls per month & achieve a 94% CSAT
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