Meshki launches ethical 24/7, near-shore service model & achieves 95% CSAT
How a follow-the-sun model is the future of delivering top tier CX.
Yazio scales 5-star multilingual support to 95 million global users with Influx.com
From Germany to 150 countries and 20 languages with 94% CSAT — while cutting response times by 90% during their busiest season.
Top 5 Outsourcing Partners for European Companies
This will appear on the article summary.This guide highlights the top 5 customer service outsourcing partners for European companies, ranked on what truly matters to scaling organizations:
Two examples of AI agent management working
AI agent management improves resolution rate and CSAT for AI agents, reducing the workload for a human support team while freeing up time for the support team manager.
The perfect service partner at $1M, $10M and $100M in annual revenue
How to leverage CX outsourcing intelligently
Bearworks Review: Salesfloor and Parallel Dialer for Sales Teams
Bearworks Review - How to onboard & optimize sales teams successfully.
Linktree partnered with Influx.com to make CX simple and fast with 93% CSAT for 2.8 million subscribers
How an on-demand CX operation supported a $1.3 billion tech juggernaut
Six brands, one streamlined customer service solution
See how JS Group partnered with Influx for a multi-brand customer service solution.
Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support
See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.
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