Different types of customer support
Excellent customer support is essential for customer retention and acquisition. Learn how to grow your support team today!
8 ways to boost social media marketing success
Use these 8 tips to grow your brand visibility and better connect with your audience on social media.
7 cost-cutting strategies that maintain quality
Read these seven strategies to reduce business expenses while maintaining quality!
7 essential elements in business strategy
Your business strategy is your roadmap for decision-making. Learn about the evolution of business strategy and the essential elements you need!
CRM software best practices
Use these eight best practices to keep your CRM software performing at a pinnacle!
5 tips to improve CX and meet consumer demand
Elevate the customer experience with these five tips that keep your business competitive and adapting to consumer demand.
CX News Now: The latest in customer experience
Get customer experience news, helpful tips/tricks, curated articles, and fresh industry insights straight to your inbox.
A 2023 guide to live chat support
Master the art of live chat communication with our comprehensive guide!
Full Focus case study: Reduced ticket response time 6x while growing 3x and keeping the human touch with Support as a Service
Read how Full Focus partnered with Influx to get on top of the backlog and grow 300+% .
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