Helix Sleep clears a 2,000-ticket backlog and meets seasonal demand with scalable support
See how Helix Sleep cleared a 2,000 ticket backlog and meets seasonal demand with a flexible, scalable support solution.
The 12 best AI customer support agents in 2025
In this guide, we break down the top AI agents to consider as part of your CX stack
Light My Bricks earns 5-star reviews from over 92% of their customers
See how Light My Bricks goes "above and beyond" in customer service to earn 5-star reviews from 92% of customers.
Top 10 Managed Services Outsourcing Providers in 2025
How to choose an outsourced customer‑support partner you can trust—and why Influx tops the list this year
8 dedicated agents handle 5,000 tickets/month with a 56% decrease in missed calls
See how a mobile app for summer camps scaled their customer service team to handle 5,000 tickets/month, reducing missed calls by 56%.
How eCommerce brands can scale CX for Mother’s Day
Find out how to scale your brand with global, 24/7 CX support this Mother's Day
How to Choose an Outsourced Customer Service Company
Finding an outsourced CX partner & extension of your brand can be daunting. Here's the top 10 things to consider
The 5 best customer support outsourcing companies for brands
Out the thousands of companies, which ones will uphold your brand? These 5 will.
The best call center companies for global support: A data-driven breakdown
Find out how to support your brand with global, 24/7 CX support
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