Case Study

Linktree partnered with Influx.com to make CX simple and fast with 93% CSAT for 2.8 million subscribers

How an on-demand CX operation supported a $1.3 billion tech juggernaut

Case Study

Six brands, one streamlined customer service solution

See how JS Group partnered with Influx for a multi-brand customer service solution.

Case Study

Suntransfers earns 5-star reviews from over 77% of customers with fast, 24/7 multilingual support

See how private airport transfer service, Suntransfers, delivers fast, multilingual support 24/7.

Case Study

Asana Rebel case study: 100% customer support in 6 languages across 7 platforms

See how Asana Rebel handled 8x growth in 2020 while continuing to deliver multi-language, multi-channel customer support with Influx.

Case Study

Clipboard Health's app hits unicorn status with Influx.com providing an elastic, 24/7 operational layer

See how Influx.com scaled to resolve 10,000 calls per month & achieve a 94% CSAT

Case Study

ClassPass scales global member support with Influx

Influx partnered with ClassPass to build a global CX operation capable of handling 250,000+ monthly tickets, delivering agility, consistency, and 24/7 coverage without compromising quality.

Case Study

Tipsy Elves scales support by 5x during peak season with 92% CSAT

Read how eCommerce holiday-themed apparel company, Tipsy Elves, successfully scales during peak holiday season while maintaining high customer satisfaction.

Case Study

Blenders scales global CX with Influx with 24/7 dedicated support

Influx.com partnered with Blenders Eyewear to deliver always-on, brand-aligned customer support, combining dedicated coverage with on-demand flexibility to handle up to 20,000 ticket surges during peak sales periods.

Case Study

Roller Skates eCommerce company clears 2,300 ticket backlog in 10 days

See how a popular roller skates eCommerce company solves a 2,300 ticket backlog in just 10 days, then maintains inbox zero.