How to win customers back after cart abandonment
Cart abandonment is frustrating and something that everyone with an eCommerce shop faces. Read more to find out how you can increase conversions on abandoned carts!
Omnichannel vs. multichannel support
Omnichannel support is seamless. Find out the difference between omnichannel and multichannel support today!
14 strategies to improve customer loyalty
A business is nothing without its customers. Increase your customer loyalty and watch your sales increase with it. Read more to find out how!
Why focus on long-tail keywords?
Long-tail keywords allow you to get more traffic to your site and be found by new audiences. Learn how to incorporate them into your website for improved SEO!
Our top 7 reasons why customer satisfaction is vital
Everyone knows that keeping your customers happy is essential for a growing business but what benefits does this actually provide? Find out more!
How to create a CX critical care plan for your business
Implementing a detailed CX Critical Care Plan is what your business needs. Learn how to create one today!
How to combat the Great Resignation with outsourced support
The Great Resignation refers to employee shortages caused by the COVID-19 pandemic. Learn how outsourced support can be best solution for your business.
7 ways to enhance your customer service experience
Learn more: Seven ways to improve your customer service experience to exceed consumer demands.
Five eco-friendly brands fostering sustainable business practices
Eco-friendly companies have a positive impact on the environment and build brand trust with consumers. Learn more about some of the sustainable businesses that work with Influx.
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