How we follow the sun to work globally
The Influx team is made up of over 1,100 team members located in 123 cities around the world. From the bustling streets of Kenya to the beaches of Australia, learn more about our global team and where we live!
Brand Access case study: 95%+ CSAT for 8500+ tickets per month
See how Brand access partnered with Influx for complete customer support of 8500+ tickets per month with 95%+ CSAT!
6 key strategies to scale your customer support team
When your business is growing too fast, it’s time to consider scaling. Find out how to scale your customer support team today!
How to provide 24/7 customer support
Keeping customers happy is essential for any successful business. How can you do that? 24/7 customer support. Find out how to deliver this today.
The benefits of working remotely and tips for success
It doesn’t come as a surprise that remote work reduces stress, but how can you truly make it work for you?
8 effective strategies to increase customer engagement rates
Customer engagement is key to business success. Find out eight ways to increase your overall customer engagement and drive traffic to your business!
How to win customers back after cart abandonment
Cart abandonment is frustrating and something that everyone with an eCommerce shop faces. Read more to find out how you can increase conversions on abandoned carts!
Omnichannel vs. multichannel support
Omnichannel support is seamless. Find out the difference between omnichannel and multichannel support today!
14 strategies to improve customer loyalty
A business is nothing without its customers. Increase your customer loyalty and watch your sales increase with it. Read more to find out how!
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