tips and tutorials

7 ways to optimize your website for the holidays

The holiday season brings increased traffic to your website. Make sure your site is optimized with these seven tips to leverage sales.
tips and tutorials

Top ten Black Friday marketing strategies

Black Friday is the biggest day of the calendar year for eCommerce businesses. Find out how to maximize sales this year with our Black Friday marketing strategies & ideas.
resources and guides

The only customer support guide you need

All the essential information to provide an unmatched customer experience.
tips and tutorials

6 ways to personalize support to improve CX

Personalization helps drive repeat sales and satisfy consumer expectations. Add these 6 simple personalization methods to support to improve your CX!
tips and tutorials

The top 5 holiday CX challenges and solutions

The holidays bring a number of CX challenges that can be combated with proactive strategies. Read our solutions to deliver the best CX this season.
tips and tutorials

8 must-have eCommerce holiday tools

Set your team up for success with our top eCommerce holiday tools. Reap the benefits this season and beyond by utilizing software to your advantage.
tips and tutorials

Our top 10 tips to provide fantastic holiday customer service

Do you run an eCommerce or online business and are looking to understand how to better support your customers during the holidays? Read our guide to find out!
tips and tutorials

Preparing your macros and helpdesk for the holidays

Macros are just one part of your toolset to automate work. Prep your macros and helpdesk for the holidays!
tips and tutorials

8 easy ways to prepare your eCommerce store for Black Friday

Black Friday can be an unexpected and chaotic time for businesses that haven’t prepared. Find out how your business can get ready and make Black Friday a success this year!